Updated 30/3/20

Service Update:

As designated key-workers providing an essential service to the communications industry we remain partially open.

To protect our staff and to comply with the Government guidelines for social distancing, we have introduced several protective measures These include:

• Our offices are closed to the public

• Our offices are only open to delivery drivers by prior appointment (local procedures are in place to ensure social distancing and ‘no contact’ deliveries’

• A full risk assessment will be carried by our staff over the phone, prior to any service call being accepted

• Our service engineer will provide an on-site risk assessment and  explain our method of work prior to entering the premises

• We will only accept card payment unless other arrangements have been made at the time of requesting our attendance

We are still receiving requests for emergency service calls only. These include prioritising:

• Reinstating TV or communication to the elderly and vulnerable

• Multiple dwelling TV signal repairs for Local Authorities, Housing Associations & Managing Agents/Representatives

• Multiple dwelling security system repairs for Local Authorities, Housing Associations & Managing Agents/Representatives

• Homes providing home schooling/working

A full risk assessment is carried out prior to us accepting and attending any service call. If there is any doubt the risk assessment criteria cannot be adhered to, we unfortunately cannot attend

Our engineer and administration cover is limited to the absolute minimum, so please be patient with our response

Please stay safe and at all times comply with the Government recommendations

Contact us at sales@southernantennae.co.uk and we will telephone you back asap

Peter Davies

Managing Director